You’ll save money because you won’t need as many different programs.

You no longer need to invest in separate systems for 360 feedback, organization surveys, customer feedback, training evaluation and market research. 20/20® Insight GOLD is so flexible that it can perform all these functions!

Leader development. Executives, managers and supervisors can diagnose strengths and areas for development.

Individual skill development. Team members give each other feedback about personal leadership, team interaction and workplace skills.

Team development. Assess team issues by collecting input from a variety of customers and stakeholders.

Needs assessment. Study aggregate data to decide how much to invest for training and development programs.

Competency development. Get feedback about draft competency lists. Ask stakeholders to rate the importance of the behaviors.

Level 3 evaluation of training. Develop customized surveys based on course objectives. Give them to participants before and after training. Compare the results to determine how much skills have improved.

Performance management. Use 20/20® GOLD to measure competence—how well people do their work.

Organizational climate surveys. Collect information about the organization’s vision, values, policies, structure, communication and management support.

Employee attitude surveys. Find out employees’ perceptions about job satisfaction, training, advancement, reward systems and employee involvement.

Customer satisfaction surveys. Get feedback from customers to find out what you need to change to create loyal customers.

Market research. Before launching a new product or marketing strategy, find out what would delight customers. Get their reactions to your planned initiatives.