ABOUT US tells you all about Southwest Training Institute, a company since 1988, and its creator, Mary Jo Huard.  We develop and deliver WORKSHOPS on a broad variety of topics, facilitate strategic MEETINGS, provide TURN-KEY training products, as well as conduct ASSESSMENTS of all types--including 360-Performance Feedback. 

Click on ON-LINE CAMPUS  Earn CEU or Academic College Credit through more than 100 Online Courses. A Virtual On-Line Campus (LMS Learning Portal) provides Online Learning interactivity. Click on Online Campus, Input [southwest] for the UserName and [demo] as the Password.  Complete (FREE) --"Developing & Coaching Others”, "Effective Discipline", and "S.T.A.R. Customer Service" Online Courses at  http://www.vital-online.com/swtraininginst/demo.html 

We have new Leadership Solutions to prepare your team leaders today for the challenges of tomorrow.  Our complete Turn-Key Instructor Kits (more than 70) require NO site licensing or mandatory certifications.Visit our ONLINE STORE for a complete listing.  Optional Train-the-Trainer workshops are always available.

We offer more than 140 workshops and seminars on a variety of learning topics, each of which is customized with your exact learning objectives in mind.  Visit our WORKSHOP DIRECTORY.  We can also develop learning products and job aids with your specific content.

ASSESSMENTS of all types for any topic focus--we can provide your Customer Satisfaction Metrics, measure Organizational Climate & Employee Attitudes, evaluate Training Results & Impact, Assess Teams & Groups, provide 360-PERFORMANCE FEEDBACK, plus many, many other subjects--just ask us.

INNOVATION is the second most essential competency needed for organizational success as determined by a study (Innovator Newsletter, 2004) of more than 200 companies across five continents. CUSTOMER SERVICE still reigns supreme (63%), with CREATIVITY and INNOVATION (58%) ranking second, PROBLEM SOLVING/DECISION MAKING ranking third.  Ask us about our Innovation & Creativity Curriculum.

Check out our PRODUCTS segment--Video Training Programs, Turn-Key Instructor Kits, Personal Learning Feedback Reports, Online Courseware--a true Blended Learning Capability.  Our Turn-Key Programs include all you need to deliver impactful and effective learning events--whether classroom or virtual.

Our TRAIN-TO-INGRAIN developmental process is a reinforcement-centered integrated approach that engages all the key players to focus programs and learners on closing performance gaps that impact on business results.  Our TRAIN-TO-INGRAIN LEADERSHIP DEVELOPMENT PROCESS incorporates both Pre and Post behavioral assessment with targeted learning & development in between--the sandwich method.  We like measurable results--without measurement, one can only "hope for the best".  

Our Video Training Programs (DVD or VHS) have been used by over 15,000 major corporations and government agencies in 14 countries including most of the Fortune 500.  FREE Online Film Previews and Downloadable Instructor Guides are Available Through the Following Link:

http://qmr.us/4DACTION/QMR_sendGuidesPreviews?Dist=564

Southwest Training Institute is a full-service training and facilitation company--be sure to check out our primary SERVICES area.  Ask us--if you don't see it.  We can customize useful products and services from our extensive library of learning resources.  We have multi-language instructors and training materials.